MEIVA - Privacy

Effective Date: 02/27/2026
Company Name: MEIVA
Website: meiva.tech

1. Overview

MEIVA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access our website, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy.

2. Information We Collect

We intentionally practice data minimization and limit collection to what is strictly necessary.

A. Personal Information

We do not collect personal information unless you voluntarily provide it (for example, contacting support).

Voluntarily provided information may include:

Name
Email address
Message content or attachments

B. Non-Personal Information

We may automatically collect limited technical data that does not identify you, including:

Anonymous device identifiers
App diagnostics
Crash logs
Browser/device type
Operating system
Aggregated usage metrics

C. Anonymous Analytics

We use internal analytics systems that assign a random, anonymous identifier solely to understand how our Services function.

These identifiers:

Are not linked to your identity
Are not used for advertising
Are not sold or shared
Are not used to track you across third-party apps or websites

3. How We Use Information

We use collected data exclusively to:

Operate and maintain Services
Monitor performance and stability
Improve usability
Diagnose technical problems
Analyze aggregated usage patterns

We do not sell personal data or use it for behavioral advertising.

4. Legal Bases for Processing (If Applicable)

Where required by law, our lawful bases include:

Legitimate interests in operating and improving Services
User consent where information is voluntarily submitted
Compliance with legal obligations

5. Data Sharing

We do not sell or rent user data.

We may disclose information only:

When legally required
To protect rights, safety, or property
To infrastructure providers (hosting, analytics, etc.) under strict confidentiality obligations

6. Data Retention

We retain data only as long as necessary to:

Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements

Anonymous analytics data may be retained for internal statistical analysis.

7. Cookies and Local Storage

We use only minimal cookies or similar technologies required to:

Maintain functionality
Save preferences
Enable anonymous analytics

We do not use advertising or cross-site tracking cookies.

You may disable cookies through browser settings; some features may not function properly.

8. Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect data from unauthorized access, disclosure, alteration, or destruction.

No internet transmission or storage method is completely secure.

9. Children’s Privacy

Our Services are not directed to children under 13 (or applicable jurisdictional minimum). We do not knowingly collect personal information from children.

If such data is discovered, it will be deleted promptly.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

A. Categories of Information Collected

In the last 12 months we may have collected:

We do not sell or share personal information as defined under CCPA/CPRA.

B. Your Rights

California residents may request:

Access to personal data
Deletion of personal data
Correction of inaccurate data
Disclosure of data practices
Limitation of sensitive data use (not applicable — we do not collect it)

You also have the right not to be discriminated against for exercising your privacy rights.

C. Exercising Rights

Submit requests to:
Email: support@meiva.tech

We will verify and respond within legally required timeframes.

D. Authorized Agents

You may designate an authorized agent to submit requests on your behalf, subject to identity verification.

11. Mobile App Store Compliance (Apple & Google)

For users accessing our mobile applications distributed through app marketplaces:

We do not use collected data for cross-app tracking.
We do not use device identifiers for advertising.
We do not build user profiles.
Any analytics collected is anonymized and used solely for internal functionality improvements.
We comply with applicable platform privacy requirements, including data minimization and purpose limitation principles.

If platform permissions (camera, storage, etc.) are requested, they are used only for the feature requiring them and never for tracking.

12. Financial and Payment Data

If any of our Services involve financial transactions or payment functionality:

Payment data is processed only as necessary to complete transactions.
We do not store full payment card numbers.
Payment processing may be handled by regulated third-party processors compliant with industry standards such as PCI-DSS.
We receive only limited transaction metadata (such as confirmation status or transaction ID).

We do not use financial information for profiling or marketing.

13. AI Processing and Third-Party Model Providers

To provide certain features of our Services, including optical character recognition (OCR), analysis, or automated functionality, we may use third-party artificial intelligence or machine learning providers (“AI Providers”).

These providers process data submitted through specific features solely to perform requested functionality and to improve system performance.

1. Data Transmitted to AI Providers

When you use features that require AI or OCR processing, we may transmit limited data necessary for that function, which may include:

User inputs submitted for processing
Generated outputs or results
Evaluation datasets
Fine-tuning datasets
Prompts and completions
Grading or evaluation logic
Performance or testing results

We transmit only the information required for the feature to operate.

2. Model Improvement and Training

We may elect to allow certain AI Providers to use submitted data for purposes including:

Model evaluation
Fine-tuning
Accuracy improvement
Performance optimization
System reliability

This information may be used in aggregated or processed form to improve AI models and related services.

We do not intentionally submit information for the purpose of identifying individual users.

3. Legal Basis and Purpose of Processing

Processing by AI Providers occurs solely for legitimate operational purposes, including:

Providing requested functionality
Improving accuracy and reliability
Diagnosing technical issues
Enhancing product performance

We do not use AI processing for behavioral advertising or cross-service tracking.

4. Third-Party Control and Responsibility

Once data is transmitted to an AI Provider for processing:

It is subject to that provider’s policies and safeguards
We do not control their internal processing methods
We cannot guarantee how they store or secure data

To the maximum extent permitted by law, we disclaim responsibility for third-party processing practices.

5. User Acknowledgment

By using features that rely on AI or OCR processing, you acknowledge and agree that data necessary to perform the requested function may be transmitted to third-party AI Providers for processing and system improvement purposes.

14. International Users

If you access Services from outside the United States, your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised Effective Date.

Continued use of Services after changes indicates acceptance.

16. Contact Information

MEIVA
360 Goodman Road E
Southaven, MS 38671
Email: support@meiva.tech

Page updated

Google Sites

Report abuse